1 reviews | Active since Jan 2018
Vodacom Charges
I have had the latest charges for what Vodacom describe as Entertainment Services reversed. As has happened in every instance (3rd or 4th), Vodacom claim, and without providing evidence, that I subscribed to the service. At no point did I knowingly subscribe to any service other than the basic subscription charge and suspect that Vodacom would point to some obscure key stroke action which I am not aware of or which could, and in some contorted way, be used by Vodacom to legitimise their behaviour.
I would suggest to Vodacom subscribers who have, or could be, a victim of questionable charges to refer the matter to the Small Claims Court regardless of the amount in question. A simple, inexpensive and effective way to recover charges deemed to be unwarranted.
