1 reviews | Active since Jan 2017

07 Aug 2017, 14:26

Vodacom charges

<p>Ported my number in Feb 2017, only recently realised Vodacom started charging for the same contract on a different number. Trying to find answers and a resolution but no one is assiting. The cancellation department doesn't answer to get more answers. Disgusting that Vodacom abuses consumers in this way.</p>

0
Replies (2)
Vodacom
Vodacom's reply07 Aug 2017, 14:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

's update10 Aug 2017, 16:51
Reviewer Update

To date i still haven't had a response regarding the resolution of this complaint