Vodacom charged me for services they ddnt render

Vodacom called me in September for fibre installation in my area. MetroFibre only managed to install the fibre towards end of February. Surprisingly, vodacom as always, they charged me from september to date. When I asked why because my fibre was not even working, I have taken from pillar to post. I have been charged more R 3600, for services they ddnt even render. This is now the third incident with vodacom, firstly I was the Value Added services such as Funeral policy which I never requested for, secondly my upgrade was reversed but I was charged for it now this fibre. Really I'm very disappointed in the services I get from vodacom, wondering why I am always been victimised and ****** by them. Hoping they will reverse their nonsense and refund me all my money in my bank account. Regatd

Moraswi Molepo ***