Vodacom charged me double subscription and I cannot get this soted out

<p>I have had a dreadfull experience with a Vodacom upgrade that I did on 1 Feb 2017. They dou ble charged me for the contract for Feb 2017.</p> <p>I have called in to the call centre to report:</p> <p>09 Feb 2017 (@10:46 - 20min),</p> <p>24 Mar 2017 (@08:25 for 16min),</p> <p>27 Mar 2017 (@14:38-18min)</p> <p>Then they called me back on 27 Mar 2017 (14:57 - 8min), i went through the whole process of of being verified and put through to solutions only to be told that the systems are down and that i must call back again.</p> <p>At this point i dont know what to do to get this fixed? I wish that i had ported to another network instead of upgrading</p>