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Handswell M

1 reviews | Active since Aug 2020

27 Oct 2023, 11:15

Vodacom Charged me double price for Data contract!!!

Vodacom charged me double amount (R317 instead of R149) for a data contract and i wrote a review last month. A consultant from Vodacom called me promising that they will not charge me anything in the following month, now they charged me R70.

0
Replies (2)
Vodacom
Vodacom's reply27 Oct 2023, 12:04
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team 

Vodacom
Vodacom's reply27 Oct 2023, 13:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team