Vodacom Charge you but don't allocate the funds.

Vodacom is a company that does not care or respond to their customers. Try call their customer support number you can't even select and option to speak to someone, because Tobi is unable to provide the answers and refers you back to the same customer support number you call originally!. I processes several recharge transactions using the Vodacom App, they deducted the money off my bank but did not allocate the funds to my Vodacom number. Called then same day, agent said they would raise a ticket and a technician would be in contact, she never did and no one contacted me. 3 transactions on you APP all failed. Called again still waiting for the ticket to be raised / sms to me. You can't expect your customers to hold on the line for in excess of 30 minutes at a time when you have charged them, using your app and they can't contact a human to sort the issue out.