BS
Bongani S
1 reviews | Active since Jan 2017
29 Sept 2021, 14:12
Vodacom charge me without you consent and despite my complain to cancel.
Please be careful when Vodacom sales representative call you about new promotion and deals. Between 2016 to 2017 a sales lady call me and about new deals which I did not accept luckily I had my Vodacom which I monitor now and then. Next thing I so new bills for the new deal of which I complain via my Vodacom I sent my signature and fill up the forms to cancel whoever there are still harassing me with bill which I thought they have cancel then.
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Replies (1)Vodacom's replyOfficial
29 Sept 2021, 17:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Sept 2021, 17:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
