BS
Bongani S

1 reviews | Active since Jan 2017

29 Sept 2021, 14:12

Vodacom charge me without you consent and despite my complain to cancel.

Please be careful when Vodacom sales representative call you about new promotion and deals. Between 2016 to 2017 a sales lady call me and about new deals which I did not accept luckily I had my Vodacom which I monitor now and then. Next thing I so new bills for the new deal of which I complain via my Vodacom I sent my signature and fill up the forms to cancel whoever there are still harassing me with bill which I thought they have cancel then.

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Replies (1)
Vodacom
Vodacom's reply29 Sept 2021, 17:18
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team