JM
Johannes M

1 reviews | Active since Oct 2015

07 Nov 2015, 16:19

Vodacom charge for content Services

I got a account on my DATA modem where Vodacom charge me over R 1666.68 for content services.<br> <br> This is really out of this world, this is day light *******. <br> <br> Its a data contract how can I subscribe to something. Please be ware of this as i phoned in as soon as i got the account and the lady was so rude and told me it my problem. How can a company like this just do it and get away with it.<br> <br> If this is the case i will defnitly cancel ALL my contracts with them.<br> <br> JUST TO MAKE IT CLEAR I DID NOT SUBSCRIBE TO ANY SERVICE.<br> <br> They cannot even give me proof to how i subscribed. <br> <br> They want to suspend my line with a mistake they made.<br> <br> If have two contracts with them and this is how they treat there clients.

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Replies (1)
Vodacom
Vodacom's reply08 Nov 2015, 06:59
Official
Hello jeemare,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your billing query.

Regards

Consumer Website Team