1 reviews | Active since Jun 2017
Vodacom chaos
<p>Firstly, I'd like to thank hellopeter helping me with cell c and them giving me an old phone. I ported from vodacom to cell c, March last year, I even had a problem with cell c which you helped me on. After 6 month's someone from vodacom called me and they put me back to their database after I settled their amount without my consent or knowledge of them putting me back on their system, they said that Im owing them money and they put me on credit barau. I want them to remove me on credit barau as I am not owing them anything as all payment was done and they allowed me to port to cell c due to me settling my outstanding amount. I want an investigation done as to why am I there. As hellopeter has helped me before with my cell c issue. It's not possible for one to port without paying your outstanding amount, vodacom approved the porting. After someone from vodacom called and asked why aren't I on the database I was added back. I couldn't send my daughter to school because of this. So hellopeter could you please help me .</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Firstly I'd like to say thank you for the assistance. I'd like vodacom to send me an email that states that I don't owe anything and that I'm off their bad credit as they have stated, I would require documented proof
Firstly I'd like to say thank you for the assistance. I'd like vodacom to send me an email that states that I don't owe anything and that I'm off their bad credit as they have stated, I would require documented proof
