MG
Margie G

1 reviews | Active since Nov 2017

03 May 2018, 15:16

Vodacom changes services on contract as and when they feel like it

I am on a Smart bundle for both my cell phones, yet each month the services we should receive change. 400 minutes; 400sms 500MB data and 5GB data. It seems VODACOM can remove whatever they feel like on a contract.... where did my free 500MB go Vodacom??? So tired of having to always complain about this cell phone provider! !!

0
Replies (1)
Vodacom
Vodacom's reply03 May 2018, 16:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team