BJ
Belinda J

1 reviews | Active since Aug 2015

24 Aug 2015, 12:05

Vodacom changes billing date as pleases

Vodacom decides on a month to month basis when they want to debit my account when i clearly stated on my contact with them that i only get paid on the 25th the 20th of this month they debited my account and took the last of my money for the rest of the month.<br> <br> And the best of all is they billed me R900 more then they were suppose to and tells me that they can not give me a detailed statement to show why they took off the amount they did.<br> <br> To top everything, they sold me a tablet (The new telefunken range) that can not be fixed in South Africa! in order for me to fix this tablet I need to send it overseas that will cost more then it would to buy a brand new tablet.<br> <br> The service i receive from Vodacom is shocking!!

0
Replies (1)
Vodacom
Vodacom's reply30 Aug 2015, 08:41
Official
Hello BellaJo,

We would like to apologise for any inconvenience caused.

A Consultant will be in contact with you in order to address this matter.

Kind regards
Consumer Website Team

Best regards,