Vodacom changed my Smart M contract

<p>I cancelled my extra contract in October, which ended in November, come December that contract was not cancelled , but my primary contract (Smart M) was changed to a power plus (pay as you go) without my permission . I can't call, sms or use data, as I now have to recharge my phone. Last Sunday I went to Vodacom Cape Gate to enquire . I was told that it was an error on their part and that it will take 24 work hours to rectify. Well, it's been a week and still no feedback and the problem has still not been rectified. How can they change a Smart M contract to a pay as you go, if it still has a year left before I can upgrade?</p> <p>If im in an emergency , be it at home, driving or at work , how will I call emergency services if I dont have my contract sorted out? </p> <p> </p>