RN
Rikus N

1 reviews | Active since Nov 2010

29 Aug 2016, 23:35

Vodacom changed my contract conditions and hit me with Exorbatant data charges

<p>Vodacom has taken over my contract from autopage, no consent was given from me. They removed the data softcap that i had on the data part. My databill is going to be in excess of R1000 due to automatic updates that my phone did at night. R2 a MB!!!!!!! More than 500 times the price of competitor data bundles. Please fix your mistake, give me back my money and put back my softcap.</p>

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Replies (1)
Vodacom
Vodacom's reply30 Aug 2016, 07:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team