Vodacom Changed Contract Package

<p>This is the reply I got from Vodacom after no refund for R350 and R110 recharge that they stole. And guess what no free gig received as promised in e-mail send below. They send me an sms that 1 gig data will now be loaded for the next 12 months and my account will be debited with R899. Vodacom you are useless!</p> <p>Good day</p> <p>On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused. This is certainly not in line with Vodacom's aim in achieving service excellence.</p> <p>I have loaded a free 1Gig on your number for the remainder of the contract term.</p> <p>I would like you to please view the following link and advise to which package you want to migrate to (migration effective 31 October 2016):<br />http://www.vodacom.co.za/vodacom/shopping/plans/plans</p> <p>Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.</p> <p>You may email us on ********** or contact us on 082111 (free from a Vodacom sim) should you have any enquiries.</p> <p>Regards</p> <p>Lesley Abels<br />Consumer Website Team</p>