SS
Stiaan S

1 reviews | Active since Aug 2016

16 Oct 2020, 20:43

VODACOM Champs Of *****!!!

I cancelled my Router in July still debiting my account and have phoned almost 6 times to correct it .One advisor was so rude to me telling me i should send a letter they can’t cancel the device over the phone. Vodacom champs of *****. You can come collect your phone and stop all my contracts i will not pay you a cent.

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Replies (1)
Vodacom
Vodacom's reply17 Oct 2020, 09:26
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team