Vodacom Century City is one of the WORST shops I have ever visited/dealt with!!!!

<p>First of all their staff (at least the four consultants I have delt with) doesn't seem to know how to deal with the client, they always seem annoyed and angry and don't feel like serving their customers. On all vistis I have made on that shop I never received a better service and their consultants do not seem to fullfil their promises. </p> <p> </p> <p>Last month (April 2017) I have app**** for a contract and the agent that assisted me said he will phone me the following day to inform me if my application was approved or declined. He NEVER CALLED ME. I went back the following day to find out myself and I was apparently approved. The parkage I have app**** for was R 700 including a Gear S3 watch, total parkage was R800.00, but I didn't take the phone as I was wating for the watch because Vodacom did not have it on stock. I kept on following up as I was told that they might the stock towards the end of the month, and FYI, NO ONE CONTACTED ME to updae me regarding the stock of the watch. This month (May) I went back to change the phone I initially app**** for and wanted to take an S8. The agent that assisted me told me that they will have to wait for the agent/consultant that inititally assisted me as he was supposed to report to work at 15:00 and he might have to make a new enquiry to the bureau. I'm not sure waht could have changed on my credit profile that causes them to make a new enquiry on my profile (DO YOU KNOW THAT EACH AND EVERY ENQUIRY MADE ON ONE'S CREDIT PROFIL LEAVES A NEGETIVE FOOT PRINT ON THAT PERSON'S CREDIT PROFILE??) and she told me that they will call me after 15:00 (NO ONE CONTACTED ME). I went back again to the store only to fid out the changes I wanted to my contract was NEVER MADE and made them whileI was in store. The parkage I wanted (S7 with Gear S3) was R800 and the parkage (S8 with Gear S3) I wanted t change to is R898, SURPRISIGLY I was told I DO NOT QUALIFY for the parkage I want, I only qualify for S7/S7 Edge with Gear S3 or S8 alone. The price difference is R98!!!! So the fourth consultant that assisted me said she will call their head offices (I assume) to find out if they can increase my score so that I can qualify for the parkage I want, therefore she assured me that she will call me to inform me whether the head office agreed to increase my score or not (guess what, SHE NEVER CONTACTED ME).</p> <p> </p> <p>Well Vodacom Century City, you can keep your phones, don't forget that you have competitors that are willing to do business with me!!!! </p>