FM
Faith M

1 reviews | Active since Feb 2019

14 Feb 2019, 17:27

Vodacom cellucity in Melrose arch

Vodacom cellucity at melrose arch had a promotion put up for tenants to purchase an iphone xs on contract for R199 per month. I went there with the required documentation and started with the application process,Halfway through the process the manager says it was a misprint the offer is actually for R1990, when we told the manager that this is not fair as the process affects your bureau and is false advertising. She rudely responded and said that she'll be waiting on us and our lawyers. Appalling response to potential customers.

0
Replies (1)
Vodacom
Vodacom's reply15 Feb 2019, 09:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team