RS
Ray S
1 reviews | Active since Feb 2019
05 Mar 2019, 11:04
Vodacom & cellsure
Vodacom insurance charging me 1.5 months insurance for a phone which i do not have and will never receive.
********** this number NEVER gets answered. there is no call back option either. you listen 30 minutes to the sad music then the call gets cut.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 Mar 2019, 14:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Mar 2019, 14:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
RS
Ray S's updateReviewer Update
18 Mar 2019, 08:24Still no feedback from the relevant department.
RS
Ray S's update18 Mar 2019, 08:24
Reviewer Update
Still no feedback from the relevant department.