GH
Godphrey H

1 reviews | Active since Nov 2017

10 Dec 2024, 14:44

Vodacom Cellphone tower _ Sunar Park Brakpan.

I have Vodacom tower issue that is still pending resolution for more than two months. The more irritating thing is that the resources assigned to the issues have not communicated for more than two weeks now. I have not had a good night sleep for more than two months and looks like I will have a nightmare December which I think taking leave will be a waste.My kids are now home for the December break and they are also finding it difficult to sleep and the noise continues throughout the day. I will continue to send emails , complaints and escalate this until someone help me resolve this

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Replies (1)
Vodacom
Vodacom's reply11 Dec 2024, 08:07
Official
  Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team