SN
Samukelo N

1 reviews | Active since Sept 2017

23 Sept 2017, 17:51

VODACOM CELLPHONE INSURANCE WON'T PAY FOR YOUR CLAIM!!!

I TOOK A CELLPHONE INSURANCE WITH VODACOM, ADMINISTERED BY CELLSURE. I HAVE BEEN PAYING THE INSURANCE FOR MORE THAN A YEAR. WHEN I WAS ****** AND ******. THE INSURANCE WAS NOT WILLING TO PAY FOR MY CLAIM. I WAS TOLD MY INSURANCE WAS CANCELLED.

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Replies (1)
Vodacom
Vodacom's reply26 Sept 2017, 08:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team