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Dineo M

1 reviews | Active since Nov 2018

14 Oct 2021, 13:55

Vodacom Cellphone contract ****

Vodacom has subscribed me to a cellphone insurance which I did not agree to now I get billed for an insurance which I do not even want .. I have tried numerous times to cancel it since July but to date I still get billed for the insurance.. I emailed *** and she proposed that she will get back to me I have been waiting since.. I am never going to take an cellphone contract with vodacom.. 🤮🤮🤮🤮

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Vodacom
Vodacom's reply14 Oct 2021, 14:12
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team