pM
peter M
1 reviews | Active since Nov 2018
21 Jan 2022, 22:24
VODACOM CELLPHONE CONTRACT
2019 I and my girlfriend took vodacom cellphone contract for 2years of which we paid it fully but to our surprise they kept on deducting from our account until we blocked the transaction. They sent us letter showing we owing R753 and we need to settle it within 2months of which we did and we don't know why we paying that money.we requested paid up letter till now 2022 01 21 we never received any letter instead we received other letter stating that our account is in arrears with R253 .
SOMEONE NEEDS TO DEAL WITH VODACOM, THIS IS *****
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Vodacom's replyOfficial
22 Jan 2022, 10:27Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Jan 2022, 10:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team