Vodacom Cellphone Contract

Item: Vodacom
Rating: 1
Author: Tshepo M

Over two years ago i bought two cellphones on 24 months contract and the contract ended abot 4 months ago. I cancelled the contracts after the 24 months but still monthly the debit order is being deducted from my account. Everytime i call they say they put in notice for cancellation of contract but im still suffering financially

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Replies (1)

Vodacom's replyOfficial

26 Jan 2021, 07:22

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply26 Jan 2021, 07:22

Official