BT
Billy T
1 reviews | Active since Nov 2024
14 Nov 2024, 11:14
Vodacom cellphone ***** case
Good day Vodacom, my name is Billy Tswaledi, phone number ***, last year i was de*****ed, and the perpetrator took a cell phone at Vodacom using my personal details on the 18/10/2023. I reported the matter and submitted all relevant documentation required by Vodacom to clear my name. The matter is still not resolved even today and it messing up credit score.
Helpful (0)
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Replies (2)
Vodacom's replyOfficial
14 Nov 2024, 12:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Nov 2024, 12:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
14 Nov 2024, 14:10Dear Billy.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records indicate that your query has been attended to and feedback on this matter has been provided. Your reference number is EC-1U56-25LDB1.
Have a pleasant day further.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records indicate that your query has been attended to and feedback on this matter has been provided. Your reference number is EC-1U56-25LDB1.
Have a pleasant day further.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Nov 2024, 14:10
Official
Dear Billy.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records indicate that your query has been attended to and feedback on this matter has been provided. Your reference number is EC-1U56-25LDB1.
Have a pleasant day further.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records indicate that your query has been attended to and feedback on this matter has been provided. Your reference number is EC-1U56-25LDB1.
Have a pleasant day further.
Regards
Vodacom Consumer Website Team
Best regards,