Vodacom Cell tower STILL not fixed!!!

I am a resident in the Rietfontein area, and the cell tower that services us has been down for months. Not only is this an inconvenience, it is also extremely dangerous and irresponsible as many of us rely on our Vodacom signal to run businesses and to communicate with one another in emergencies. This has also made phoning for general service delivery and emergency services near impossible.

Residents have been phoning to inquire a time that the cell tower will be fixed, and we were assured more than once that it would be up and running by 15 January 2018. (I was told by a particularly snotty and irritated call center assistant.) However, this is obviously not the case because we are in February now without cell signal.

It is getting to the point where we will all be changing our networks. It is frustrating that we are still expected to pay every month for a service that we are NOT receiving. I'm growing tired of having to drive up the road to make phone calls and to worry about not being able to contact anybody if something were to happen to me in my home.

Come on Vodacom?!