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Declan M
1 reviews | Active since Feb 2020
11 Jan 2022, 11:24
Vodacom cell service is useless
Vodacom is useless. They can't do a delivery in less than 2 weeks or an online change of details in less than 50 minutes of online waiting. Would be easier to build a phone myself.
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Replies (2)
Vodacom's replyOfficial
11 Jan 2022, 14:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jan 2022, 14:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Declan M's updateReviewer Update
14 Jan 2022, 10:11No one has made contact with me. My address still has not been changed. I've wasted hours on the phone at at this stage am almost wiling to cancel the whole contract. For a large multinational company you are very inept and should feel ashamed. Small local businesses manage a delivery in less than 3 days while this has been going on formore than 2 weeks!
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Declan M's update14 Jan 2022, 10:11
Reviewer Update
No one has made contact with me. My address still has not been changed. I've wasted hours on the phone at at this stage am almost wiling to cancel the whole contract. For a large multinational company you are very inept and should feel ashamed. Small local businesses manage a delivery in less than 3 days while this has been going on formore than 2 weeks!