DS
Dana Steenkamp[

1 reviews | Active since Nov 2015

17 Nov 2015, 14:21

Vodacom cell phone debit order loaded

Just received our Vodacom bill for the second month running, loaded with a ridiculous amount owing. It is listed as \Opera Telecom - Xcon"at R43/day!!! We never signed up for this and do not even know what it is? What right has Vodacom got to load our debit order to any amount they see fit for something that we never signed for? We have filled in a complaint form last month"

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Replies (1)
Vodacom
Vodacom's reply17 Nov 2015, 15:20
Official
Hello kleinsandfontein,

Thank you for making us aware of your complaint.

A consultant will make contact with you to assist.

Regards

Consumer Website Team