TM
Thandeka M
1 reviews | Active since Feb 2024
27 Feb 2024, 11:21
VODACOM CELL PHONE CONTRACT!
I’d like to first appreciate Hellopeter for your swift response to my matter. I will never recommend Vodacom to anyone. After settling the cellphone contract amount I was informed to pay the amount of R918.11 in order for them to cancel the contract. I did pay the said amount and i immediately requested a paid up letter which I haven’t received yet.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
27 Feb 2024, 13:58Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Feb 2024, 13:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team