1 reviews | Active since Jul 2017

25 Jun 2018, 11:54

Vodacom cell & data contract - previous queries logged and lodged

Pathetic & atrocious ! a Week later (25-June-2018) - still NO response from Vodacom , not even an e-mail / reply back on the information & query sent , NO phone call or even a courtesy call or ANY other form of communication ! Seems like I have to go the LEGAL route ! Unfortunately ! I have NO other choice !

0
Replies (1)
Vodacom
Vodacom's reply25 Jun 2018, 12:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team