Vodacom cell & data contract
Firstly , charges R2 826 for Vodafone Live & Content Services - this is GAMES & FASHION - I'm a 55 year old male , not a child playing games or interested in fashion - where does this come from ? Never signed for it , but billed ! Secondly , my contract expired in Oct-17 , asked them NOT to renew , this morning on enquiry I was told person forgot to cancel contract ! Account now R19 000 + , but line was cut in Nov-17 already ? WHAT THE HELL ??? I REFUSE TO PAY - WILL SEE THEM IN COURT !!
Helpful (0)
Replies (8)0
Replies (8)
Vodacom's replyOfficial
18 Jun 2018, 12:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Jun 2018, 12:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
25 Jun 2018, 11:32Pathetic & atrocious ! a Week later (25-June-2018) - NO response from Vodacom , not even an e-mail / reply back on the information & query sent , no phone call or even a courtesy call or any other form of communication ! Seems like I have to go the LEGAL route ! Unfortunately ! I have NO other choice !
's update25 Jun 2018, 11:32
Reviewer Update
Pathetic & atrocious ! a Week later (25-June-2018) - NO response from Vodacom , not even an e-mail / reply back on the information & query sent , no phone call or even a courtesy call or any other form of communication ! Seems like I have to go the LEGAL route ! Unfortunately ! I have NO other choice !
's updateReviewer Update
25 Jun 2018, 11:33Pathetic & atrocious ! a Week later (25-June-2018) - NO response from Vodacom , not even an e-mail / reply back on the information & query sent , no phone call or even a courtesy call or any other form of communication ! Seems like I have to go the LEGAL route ! Unfortunately ! I have NO other choice ! In the meantime , I am coughing up , all the way ! What's new *****CAT ?
's update25 Jun 2018, 11:33
Reviewer Update
Pathetic & atrocious ! a Week later (25-June-2018) - NO response from Vodacom , not even an e-mail / reply back on the information & query sent , no phone call or even a courtesy call or any other form of communication ! Seems like I have to go the LEGAL route ! Unfortunately ! I have NO other choice ! In the meantime , I am coughing up , all the way ! What's new *****CAT ?
's updateReviewer Update
25 Jun 2018, 11:33Pathetic & atrocious ! a Week later (25-June-2018) - NO response from Vodacom , not even an e-mail / reply back on the information & query sent , no phone call or even a courtesy call or any other form of communication ! Seems like I have to go the LEGAL route ! Unfortunately ! I have NO other choice ! In the meantime , I am coughing up , all the way ! What's new *****CAT ?
's update25 Jun 2018, 11:33
Reviewer Update
Pathetic & atrocious ! a Week later (25-June-2018) - NO response from Vodacom , not even an e-mail / reply back on the information & query sent , no phone call or even a courtesy call or any other form of communication ! Seems like I have to go the LEGAL route ! Unfortunately ! I have NO other choice ! In the meantime , I am coughing up , all the way ! What's new *****CAT ?
's updateReviewer Update
25 Jun 2018, 11:34Pathetic & atrocious ! a Week later (25-June-2018) - NO response from Vodacom , not even an e-mail / reply back on the information & query sent , no phone call or even a courtesy call or any other form of communication ! Seems like I have to go the LEGAL route ! Unfortunately ! I have NO other choice ! In the meantime , I am coughing up , all the way ! What's new *****CAT ?
's update25 Jun 2018, 11:34
Reviewer Update
Pathetic & atrocious ! a Week later (25-June-2018) - NO response from Vodacom , not even an e-mail / reply back on the information & query sent , no phone call or even a courtesy call or any other form of communication ! Seems like I have to go the LEGAL route ! Unfortunately ! I have NO other choice ! In the meantime , I am coughing up , all the way ! What's new *****CAT ?
's updateReviewer Update
25 Jun 2018, 11:34Pathetic & atrocious ! a Week later (25-June-2018) - NO response from Vodacom , not even an e-mail / reply back on the information & query sent , no phone call or even a courtesy call or any other form of communication ! Seems like I have to go the LEGAL route ! Unfortunately ! I have NO other choice ! In the meantime , I am coughing up , all the way ! What's new *****CAT ?
's update25 Jun 2018, 11:34
Reviewer Update
Pathetic & atrocious ! a Week later (25-June-2018) - NO response from Vodacom , not even an e-mail / reply back on the information & query sent , no phone call or even a courtesy call or any other form of communication ! Seems like I have to go the LEGAL route ! Unfortunately ! I have NO other choice ! In the meantime , I am coughing up , all the way ! What's new *****CAT ?
's updateReviewer Update
25 Jun 2018, 11:34Pathetic & atrocious ! a Week later (25-June-2018) - NO response from Vodacom , not even an e-mail / reply back on the information & query sent , no phone call or even a courtesy call or any other form of communication ! Seems like I have to go the LEGAL route ! Unfortunately ! I have NO other choice ! In the meantime , I am coughing up , all the way ! What's new *****CAT ?
's update25 Jun 2018, 11:34
Reviewer Update
Pathetic & atrocious ! a Week later (25-June-2018) - NO response from Vodacom , not even an e-mail / reply back on the information & query sent , no phone call or even a courtesy call or any other form of communication ! Seems like I have to go the LEGAL route ! Unfortunately ! I have NO other choice ! In the meantime , I am coughing up , all the way ! What's new *****CAT ?
's updateReviewer Update
25 Jun 2018, 11:34Pathetic & atrocious ! a Week later (25-June-2018) - NO response from Vodacom , not even an e-mail / reply back on the information & query sent , no phone call or even a courtesy call or any other form of communication ! Seems like I have to go the LEGAL route ! Unfortunately ! I have NO other choice ! In the meantime , I am coughing up , all the way ! What's new *****CAT ?
's update25 Jun 2018, 11:34
Reviewer Update
Pathetic & atrocious ! a Week later (25-June-2018) - NO response from Vodacom , not even an e-mail / reply back on the information & query sent , no phone call or even a courtesy call or any other form of communication ! Seems like I have to go the LEGAL route ! Unfortunately ! I have NO other choice ! In the meantime , I am coughing up , all the way ! What's new *****CAT ?