Vodacom,

I had a Vodacom contract which i had an outstanding amount of R500 +. I went to the Gateway branch and paid that and the Indian girl gave me a paper with an email adress(***) and I sent the email requesting they cancel my contract with immediate effect as it was paid in full. Nobody responded to that mail. The email is in my outbox and no one ever rep****.

Months later I get numerous calls from different people working for Mbd telling me that my account is in arrears. I sent many emails there expecting some kind of help and even the Manager there didn't respond to my emails.

Today I get an email form Hammond Pole attorneys demanding I make some sort of payment arrangement.

What I cannot fathom to understand is who is the person that deals with cancelations that didn't do their end of the job. Now I'm dealing with bebtors harassing me for money that I paid in full along time ago😭. I don't think this is fare at all that the person in Vodacom dealing with the accounts didn't do what needed to be done and cancel my account.

Please can you help me Hellopeter, because this has become to stressful for me. I go into depress mode every time I get a call from these ppl regarding this Vodacom account😭😭😭😭.

Thanking you in advance.