Vodacom

1 star is TOO MUCH. I informed Vodacom on 28 July that I will require relocation on my current Vodacom fibre at my residence by 1 October 2020. I have followed up multiple times during August and September, trying to ascertain whether they will indeed relocate before or at least on 1 October. Yet, to my dismay, the order for relocation was only placed on 1 Oct. So the infrastructure provider arrived on 19 Oct to install my fibre, only to discover that the router Vodacom supp**** me with is incompatible with the fibre installed. I have now been without fibre for 27 days. No real assistance from Vodacom agents or a reply from customer support. Also, after requesting 5 times to speak to a supervisor, one is yet to contact me.