Vodacom

I really dont know anymore with Vodacom. First you accept a quotation without my consent and than it was cancelled and now you sent me a new one which i accepted but just dont get any feedback or anything regarding this. Sales order number SO*** WHEN IS THIS GOING TO BE DONE??? Not to mention because you guys did wrong last year i was promised a R500 Takealot voucher which i probably should not hold my breath for. All i want to know is when is this order of mine going to be done? You stuffed around the first time around and now it seems you dont really care about your customers anyway. You have plenty more customers and alot of money floating around i guess so who am i. But your word is your word???? R500 Voucher and when will the above order be sorted out?