Vodacom caught me bad.

Vodacom bull*** me again. In January I write a review to say I am 21 years with Vodacom and 3 of my friends who was in the last 3 years also 21 years with Vodacom receive huge gifts from Vodacom for the 21 year special customer. I pay much more than any of them monthly but did not even receive a thanks, some person called me and say they never forget a good customer well it now almost the end of the year and still NOTHING. Today a person called me again to upgrade some of my contracts I TOLD HOM NO I don't want to upgrade and renew anything now but "because I am a good client", he offer a discount on some contracts and PROMISE TO SEND HIS NAME AND EMAIL WITCH HE DID NOT DO ONLY CONFIRMATION THAT I UPGRADE how can they do that is this the way Vodacom thank me to lie to me and take me for a ride AGAIN.