VH
Vishal H
1 reviews | Active since May 2020
30 May 2023, 15:52
VODACOM CATCH A F##K#N WAKE UP
Vodacom catch a wake up,f**k , u have a service which says I can deposit money into my Vodacom wallet via da Vodacom store ,every store I go to am told dat the computers don't allow it,or the staff not trained to do this function on the computer ,how do ull employ staff dats not trained ,I have being to bluff ,terrible service and I took a 24 months contract which I will not be renewing ,and we wonder y companies close and business are quite ,I had contracts with other service providers and have never being treated so badly ,please s**** the Voda pay wallet as you'll have staff dats not trained and computers dat can't do the transaction,what a wonderful service but so poorly handled ,
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Replies (2)
Vodacom's replyOfficial
31 May 2023, 07:43 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 May 2023, 07:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
VH
Vishal H's updateReviewer Update
31 May 2023, 20:25Big thank you to the indian guy and indian lady from Vodacom galleria mall,the lady never know how to do the deposit ,and I told her the indian guy knows ,he came there and under 5 minutes it was done,I think he should be training all ur store managers ,he used the same system and it was done ,when a customer walks through a door he must be assisted ,he must not be told you can do the same thing via the banking app ,or use the service providers like pick and pay ,there is a reason y I walked In a Vodacom store ,I want my transaction to be done at Vodacom ,I give dat two staff members at Vodacom galleria mall durban 5 stars ,now this is what services is all about ,well done,and thank you ,
VH
Vishal H's update31 May 2023, 20:25
Reviewer Update
Big thank you to the indian guy and indian lady from Vodacom galleria mall,the lady never know how to do the deposit ,and I told her the indian guy knows ,he came there and under 5 minutes it was done,I think he should be training all ur store managers ,he used the same system and it was done ,when a customer walks through a door he must be assisted ,he must not be told you can do the same thing via the banking app ,or use the service providers like pick and pay ,there is a reason y I walked In a Vodacom store ,I want my transaction to be done at Vodacom ,I give dat two staff members at Vodacom galleria mall durban 5 stars ,now this is what services is all about ,well done,and thank you ,