1 reviews | Active since Feb 2015
Vodacom Carries on *****ing on Vlive
My previous matter was dealt with concerning Vlive and the monies it has been taking off without my consent and I was refunded. However no matter how many times I de-register from the service, it keeps reinstating itself. Now as an additional blow it has been charging me for ringtones and downloads ranging fro R5-R7 through the whole of December. They have stole over R20 yesterday alone. How can these guys get away with theft in plain sight I have no idea. Please check your accounts guys and see if you have also been taken by this company. I tried the " STOP ALL"sms to the number that they give you and it states there aren't any subscriptions, however they dont recognize the Vlive service as a subscription on the number.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Ryan
Kindly be advised we have responded to you with feedback via SMS.
Regards,
RJ
Dear Ryan
Kindly be advised we have responded to you with feedback via SMS.
Regards,
RJ
