LA
Laureen A
1 reviews | Active since Nov 2020
01 Nov 2020, 19:21
Vodacom carrier billing
So Today Vodacom decided to cancel our carrier billing without notifying us. We habe used carrier billing for IAPs for months now, but today Vodacom decided to cancel it without notification. Horrible horrible service and we will cease future business with Vodacom if this is the way they treat their customers.
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Vodacom's replyOfficial
02 Nov 2020, 08:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Nov 2020, 08:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team