1 reviews | Active since Jul 2017

02 Jul 2017, 10:40

Vodacom carrier billing

<p>Why can'take I no longer make in app purchases through Vodacom, it just got deactivated on the 1st July. Now I'm sitting with R70 airtime that I'm not going use. There is no option to add this payment method again. Really poor and customer service can't even help....</p>

0
Replies (2)
Vodacom
Vodacom's reply02 Jul 2017, 11:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply06 Jul 2017, 08:48
Official

Good day

Our records reflect that the matter has since been resolved. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team