Vodacom cares not
Were promised a 20/2 connection on Fibre. Yet since we joined almost 3 weeks ago we only had 2/2 which means the download speed is virtually zero. Vodacom only opened the complaint but nothing happened. Then we tried to cancel yet they still did not respond save to open another complaint. We have phone twice daily and still no help.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team