Vodacom captured but ********s and Vodacom does not care.

Vodacom has been captured by *****sters. Vodacom ordered a debit order from my account and make it impossible to contact them and discuss the matter with results. You talk to automated media that ask for a "phone" number involved.... when I dont have any vodacom number. I dont do business with Vodacom. Vodacom responds with an email... where I have to fill in the phone number... that I dont have. I must put 3 signatures on the document for a captured company and then they want me to get the document certified...