JD
Jeannette D
1 reviews | Active since Jan 2021
23 Jan 2021, 14:02
Vodacom Cape Gate terrible service!!
When complaining about the 55 minute plus turnaround time in Vodacom Cape Gate, the manager Ulrich, refused to serve me, and in his words "it is his prerogative not to serve me" Well Ulrich, it is also my prerogative to find another service provider. It must be wonderful to work for a company who can actually show customers away!
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Vodacom's replyOfficial
24 Jan 2021, 10:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jan 2021, 10:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team