GB
Grant B

1 reviews | Active since Nov 2013

29 Nov 2019, 09:25

VODACOM CAPE GATE - SHOCKING SERVICE

VODACOM CAPE GATE - SHOCKING SERVICE

It seems that Vodacom Cape Gate is known for its bad service. The staff are super unprofessional. Dealt with a lady, called Michelle. The manager, Ulrich promises to sort stuff out. Then stops responding to your emails and never gets back to you. Vodacom Complaints are just as bad. Automated responses. So if your no is not listed with them, you don't get help. I would like to speak to the owner of Vodacom Cape Gate, or the area manage. Please contact me. Grant

0
Replies (2)
Vodacom
Vodacom's reply29 Nov 2019, 09:31
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply29 Nov 2019, 09:31
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team