Vodacom Cape gate NeverNEVER go, terrible lack of customer relations

14may2019 at about 6:30/7pm my partner and I went to vodacom shop in cape gate, worst mistake ever, never ever go to that shop!!!! We walked in no one greeted, there was one woman and one man, we walked up to the man and explained the problems with my phoned, it was clear he was not interested in assisting and clearly both of them have never been on a course for how to deal with clients who pay your wage. He sat in his chair shouting to her what the problem is and she shouted back something about the repairs guy, next he tells me he can fix it but will call repair guy who has gone for smoke, and it will cost me R250-00, his attitude was infuriating and made us feel like we such an inconvenience to both him and the woman but mostly himself. I said to him but you have not asked me for any of my contact details, How can you just assume it is an additional cost to me? He said that is what is is take it or leave it. I left it because it didn’t not sit well with me and went to canal walk where it was like day and night, the people there where friendly and work well together as a team and they assisted. I honestly will never go back to cape gate Vodacom and I will tell family and friends not to either, terrible experience!!!