Vodacom can't transfer cellphone contract from company to individual because of its ******* dealings with MDB Inc

On the 6th December 2021, I've written a complaint against Vodacom on this platform about Vodacom's failure to transfer a contract from my then employer into my personal account. 3 months later, this matter is still hanging. What really troubles me is the fact that, without a single effort by Vodacom to reach out to me, this account was handed over to some ********** debt collection company called MBD Inc. The reality of the matter is that, someone in a very higher position at Vodacom is friend of the owner of this ********** MBD Inc. How do you handover an account for collection when the is no evidence of lack of cooperation to make payment??? It's obvious... It's just a ******* job creation deal for ********** MBD Inc. What really frustrate me also is the fact that, I once received SMS from Vodacom indicating that the transfer has been finalized. I really wish if someone can just provide me with answers as to who sent me that message. Could it be from a Ghost??? Also, my contact person at Vodacom, Merlanie Verster was very rude to me. She's been communicating well with me until I chose the package for the transfer. After that, she kept blue-ticking me whenever I was sending her emails about the transfer status and to understand why am I receiving calls from ********** MBD Inc since I haven't deliberately defaulted on any payment. I view the conduct as complete nonsense and unprofessional. If I'll find myself been taken to ITC because of this pure madness by Vodacom, I shall never rest until someone pays a price. No wonder Vodacom has been struggling to solve the "Call-Me" saga for so many years. It is pure madness for one to ever expect Vodacom to resolve such matter if it is just failing to resolve mere contract transfer matter. I am ****ed off!!!