Vodacom cant supply basic reception.
I cant believe that in 2021 you still strugle with just enough signal to just recieve phone calls and everybody want 5G.
I live 8km outside Vanderbijlpark and it is a real strugle. I have a Vodacom work cellphone and doing standby is a pain, I just recieve sms 20min after someone was trying to phone me syaing that I missed a call. I cant believe this is something we strugle with still in 2021
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Vodacom's replyOfficial
07 Mar 2021, 10:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Mar 2021, 10:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
10 Mar 2021, 13:27Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your query is currently being addressed by the Network Department who will be contacting you to offer further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply10 Mar 2021, 13:27
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your query is currently being addressed by the Network Department who will be contacting you to offer further assistance. Regards Consumer Website Team
Best regards,