Vodacom cant resolve a issue on account.
To date no one from Vodacom has contacted me (12/04/2018) Phoned Vodacom today again they put u on hold.(12/04/2018) Sent mails to Vodacom today.
Last update below:
In June 2016 I resigned from Neotel and requester the Transfer of the cell number ********** 026 To my name, as I had this number for more than 20 years. I completed all the Vodacom, documents submitted it to Vodacom. Just to find out that my phone number is not on my name. (Mosidi Bella Sekgadi) I then asked Vodacom to sort it out, Vodacom head office with no luck. ( 2016 ) Charmaine Erasmus, Tracy Burton, Kagiso Mokou as the team to action it.
With no luck I then went walk in agent in Horison to compete a transfer forms. But the number is NOT on my name, but the banking info is mine and my ID number. This is *****, and Vodacom can`t complete a simple task. Tried to log a call via their ***** line but you can`t their inbox is full. When to Midrand Vodacom still waiting……..Ntokoza Ngema and Charles Kgobe.
I when to Wes Gate shopping center yesterday 08/03/2018 and visited the Vodacom shop, to follow up on my account. Can you believe it this is above issue is still not resolved?
Please cancel my contract I will proceed with pay as you go. Marius Hill ********** 026
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
