NZ
Nico Z
1 reviews | Active since Sept 2021
21 Sept 2021, 18:30
VODACOM can't provide service
We have been a client fot 30 years. The last 10 years we don't receive the service we require. They do pick up the dropped calls, even when they phone us, and gives me minutes ... but AFTER HOURS ... I can't phone my clients AFTER HOURS to ask for work. They make promises they can't keep. They promised to replace or repair the 4 boosters on my property , but only one was done. They promise to provide service but don't. We have line of site of a VODACOM tower but NO SIGNAL. Not even data.
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Replies (2)
Vodacom's replyOfficial
22 Sept 2021, 07:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Sept 2021, 07:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NZ
Nico Z's updateReviewer Update
12 Oct 2021, 08:28I am reposting as the reply I got from vodacom is still the same. NO SERVICE.
We have been a client fot 30 years. The last 10 years we don't receive the service we require. They do pick up the dropped calls, even when they phone us, and gives me minutes ... but AFTER HOURS ... I can't phone my clients AFTER HOURS to ask for work. They make promises they can't keep. They promised to replace or repair the 4 boosters on my property , but only one was done. They promise to provide service but don't. We have line of site of a VODACOM tower but NO SIGNAL. Not even data.
We have been a client fot 30 years. The last 10 years we don't receive the service we require. They do pick up the dropped calls, even when they phone us, and gives me minutes ... but AFTER HOURS ... I can't phone my clients AFTER HOURS to ask for work. They make promises they can't keep. They promised to replace or repair the 4 boosters on my property , but only one was done. They promise to provide service but don't. We have line of site of a VODACOM tower but NO SIGNAL. Not even data.
NZ
Nico Z's update12 Oct 2021, 08:28
Reviewer Update
I am reposting as the reply I got from vodacom is still the same. NO SERVICE.
We have been a client fot 30 years. The last 10 years we don't receive the service we require. They do pick up the dropped calls, even when they phone us, and gives me minutes ... but AFTER HOURS ... I can't phone my clients AFTER HOURS to ask for work. They make promises they can't keep. They promised to replace or repair the 4 boosters on my property , but only one was done. They promise to provide service but don't. We have line of site of a VODACOM tower but NO SIGNAL. Not even data.
We have been a client fot 30 years. The last 10 years we don't receive the service we require. They do pick up the dropped calls, even when they phone us, and gives me minutes ... but AFTER HOURS ... I can't phone my clients AFTER HOURS to ask for work. They make promises they can't keep. They promised to replace or repair the 4 boosters on my property , but only one was done. They promise to provide service but don't. We have line of site of a VODACOM tower but NO SIGNAL. Not even data.