1 reviews | Active since Sept 2021
Vodacom - Cant provide a service you pay for
I have not been receicing network coverage in my office and surroundings since December 2020. I have logged three calls for the same incident. The last call is now two months outstanding. Technicians identified a tower issue yet cannot resolve it. i cannot accept or make calls in my office area and signal strength shows full bars, yet no email receipt to my phone or whats-app messages send or receive,. this is pathetic service on Vodacom's side and affecting my operations at work immensely. Why do one pay for a network if the ISP cant even provide the service. Feedback is given fortnightly and nothing resolved. Seems they are just not the NR.1 network provider in the country as they so false advertise to be. Poor poor poor!!
- Can you please advise, upon your reply, why your network sent me twice sms's stating the call is closed, When the problem still persists??
- Why your network phone me from SPAM numbers, which i never answer and then get told i do not answer their calls? Surely Vodacom can alert their own telephone numbers as Non-Spam?
I need this resolved, yesterday had literally no network at my office and surroundings, with rainy weather. I could not fulfill my duties and business is no suffering consequences of this. This call can NOT be closed as its NOT resolved.
- Can you please advise, upon your reply, why your network sent me twice sms's stating the call is closed, When the problem still persists??
- Why your network phone me from SPAM numbers, which i never answer and then get told i do not answer their calls? Surely Vodacom can alert their own telephone numbers as Non-Spam?
I need this resolved, yesterday had literally no network at my office and surroundings, with rainy weather. I could not fulfill my duties and business is no suffering consequences of this. This call can NOT be closed as its NOT resolved.