Vodacom can't manage info or branches, pathetic service

My dad has renewed his account in the business name, Vodacom in River Square received the documents but it seems like the competence level of the staff is to such an extend they just did not adhere to the customer request of placing the account in a company name. When contacting the customer care line the competence level just increase from poor to useless. I have been mailing Vodacom for a number of times and there auto reply respond claims to attend to the matter withing 48 hours, It has now been 2 months. Did Vodacom become the new *********** service provider? They can't maintain their outlets nor get information right on the system? I am shocked, I would never ever again take out a contract with Vodacom. Their service is pathetic! Account to be checked if you (Vodacom) ever respond to this message (B ********** -3)