Vodacom can't live with them, also can't get rid of them

Not only are they probably the most expensive network in South Africa, but they also refuse to cancel your contract.

I've received a cancellation quotation about 2 weeks ago. Paid it on exactly the same day and emailed the address on the forms with the completed quote, copy of id, and proof of payment exactly as instructed.

I'm still on the contract racking up a bill I don't want, and can't port to my new service provider. Called them a couple of days back, and apparently their very sorry, will cancel it right away. I asked for a reference number for the call and was told, you will receive the reference on the cancellation sms shortly. Nothing!

Worst service ever.